The dog boarding place... OMGoodness. I called them and did you know that it would cost more to board my dogs than our entire week long vacation, food, gas for car and boat, AND spending money I've alloted? In addition, that is a quote with all my dogs sharing one kennel (I have small dogs). I found that unbelievable. We are undecided on what we are going to do with them at this point. Hmph!
On the brighter side, this week we had our year end review on our job performance and I was pleased with the results. Not meaning to toot, more so counting a blessing. This is good.
Cingular wireless. I must say what aweful customer service we've had with them in the past few months. Long story in a nutshell - we bought phones there a year ago. We bought insurance on phones because we were told that they would replace the phone with a brand new one for any reason if it were lost, damages, stolen, broken, etc. So nearly a year later, my dh's phone starts acting up, cutting out, dropping calls and such. He calls cingular who tells him they will reset his phone and that will take care of the problem, no need to collect on the insurance. Fine and dandy if that had solved the problem, but it did not. So after numerous phone calls, they send us another phone. Dh gets it and starts using it only to find that it doesn't work properly - bluetooth doesn't work with the one they sent. So he calls back and explains. He's told that its because they sent us a refurbished phone and these things happen. Well, my dh is a truck driver and uses his phone for work so being hands free is a MUST. They tell him they will put in for a new phone. Almost a week goes by and we hear nothing. DH calls again and they were still waiting approval for a replacement of the broken replacement. Yesterday, I get home to find the replacement on my porch. I open the box to find a different no name brand junk phone on my porch. I'm calling them before I even had everything out of the package. To boot, it had indents all over the phone and battery... it looked like a dog chewed on it. I was unhappy. I asked them what on earth we were paying for to get junk like this. I was told 1. that cingular contracts out and that I'm not really dealing with cingular for this particular issue. 2. that its not their policy to replace with new phones. 3. they didn't really understand why I was upset because any phone they send me will have a warrenty for 12 months. I was steamed. I politely pointed out to them that if they sent us a new phone we wouldn't have three broken phones at this point and lost business calls, and wasted time dealing with these phone calls and numerous trips to the post office to ship all this junk back to them. In the end they had the gumption to tell me they would put in a request for another replacement phone and that it would be another week for approval. That didn't fly. There was a another phone on my porch today. It's charging now so we'll see if it is fully functional soon. Needless to say, the monthly fee for the insurance is not worth it. It would be better to just save it and use it and the $50.00 fee to buy a NEW replacement when the time comes. Thought I'd share the little lesson we learned the hard way. :S
Some more good things... especially because I'm starting to feel like todays post is all about ranting and it wasn't meant to... We took the boat out. Yay! We went out on Sunday and fired her up for the first time this season. It was a lot of fun. We were fishing and it started raining. Believe it or not it was so beautiful out. We were near a bunch of lily pads that were in bloom and the rain pouring down was such a site. I wished then I had taken my camera with us. I have one just for the boat and I'll have to get it on there now that we have her up and running again. We never caught anything that day but in was so nice, peaceful, and fun. We sat in the boat part of the time and played cards with the kids too. Monday after work, dh picked us up and we went out again. Love being on the lake!
I've done one lo since my last post - its one of the field trip I took with darling daughter earlier this month. :D
Well, thanks for visiting! I hope you all have a super week!
1 comment:
I was wondering where you were... I hope things settle down for you soon. I am totally with you on the cingular thing... they make me crazy! I love your layout.. have a wonderful weekend.. :-)
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